01
Ethics, Compliance and Anti-Corruption Program
Institutional framework to prevent, identify, report, investigate and correct corruption, bribery and fraud risks.
VERSION 1.0Approved October 8, 2026
ETHICS & COMPLIANCE
Integrity is part of how we do business.
At ISBELASOFT, we promote business relationships based on integrity, transparency, legality and responsibility.
This commitment guides our decisions and the relationships we maintain with clients, colleagues, suppliers, manufacturers, strategic allies and public entities.
OPERATIONSOFTWAREDATAINTEGRATIONSCLOUDSECURITYCONNECTIVITYINFRASTRUCTURE
01 / OUR COMMITMENT
Responsible technology. Transparent relationships.
Our program establishes controls and responsibilities to prevent, identify, report, investigate and correct conduct related to corruption, bribery and fraud.
The Code of Ethics and Conduct guides professional behavior, confidentiality, information protection, conflict-of-interest management and responsible relationships with public and private organizations.
- 01PREVENT
- 02IDENTIFY
- 03REPORT
- 04REVIEW
- 05CORRECT
02 / INSTITUTIONAL DOCUMENTS
Our policies.
These documents establish the principles, responsibilities and institutional channels that guide our ethics and compliance program.
The approved documents are currently available in Spanish.
02
Business Ethics and Conduct Code
Principles and conduct guidelines for responsible, confidential and transparent relationships.
VERSION 1.0Approved October 8, 2026
03 / PRINCIPLES
Decisions guided by principles.
Responsible conduct is expressed in how we decide, collaborate, contract, protect information and engage with our environment.
- 01
Integrity
We act honestly and consistently in our decisions.
- 02
Legality
We comply with applicable rules and contractual obligations.
- 03
Transparency
We keep information and records clear, complete and verifiable.
- 04
Confidentiality
We protect information and respect authorized use.
- 05
Anti-corruption
We do not tolerate bribery, improper payments or undue advantages.
- 06
Fair competition
We engage in business and procurement responsibly.
- 07
Corporate responsibility
We consider the impact of our decisions and take responsibility for them.
04 / INSTITUTIONAL CHANNELS
Ethics and Compliance channels.
Use the appropriate channel for your communication. The general corporate mailbox remains separate from these channels.
info@isbelasoft.com remains the general corporate channel.
05 / REPORTS
You do not have to identify yourself to raise a concern.
We accept good-faith reports without requiring personal information. You may describe the facts and leave the voluntary contact field empty.
Institutional policy prohibits retaliation against anyone who raises a good-faith concern. Each report is reviewed impartially and confidentially under the applicable program.
If you wish to preserve your identity, avoid including names, personal data or other details that could identify you. The account itself may also indirectly reveal your identity. This channel does not guarantee absolute technical anonymity.
Retaliation for raising a good-faith concern is not tolerated.